Terms and Conditions

1. Introduction Welcome to Collective Foods. These Terms and Conditions outline the rules and regulations for using our website and services. By accessing or purchasing from our platform, you acknowledge and agree to these terms. If you do not agree, please refrain from using our services.
2. Eligibility Our platform is strictly for business-to-business (B2B) transactions. By registering, you confirm that you are an authorised representative of a business entity and have the legal authority to enter into agreements on its behalf.
3. Account Registration

• You must provide accurate and complete business details during registration.
• You are responsible for maintaining the confidentiality of your account credentials.
• Any unauthorised use of your account must be reported immediately.

4. Orders and Payments

• All orders are subject to acceptance, availability, and payment confirmation.
• Prices listed are exclusive of applicable taxes and shipping charges.
• Payments must be made as per the agreed terms; late payments may result in additional charges or order suspension.

5. Shipping and Delivery

• Estimated delivery timelines will be provided at the time of order confirmation.
• Delays due to unforeseen circumstances will be communicated promptly.
• The risk of loss and title for products pass to the buyer upon delivery.

6. Returns and Refunds

• Returns are accepted only for damaged or defective products reported within 24 hours of delivery.
• Refunds or replacements will be processed upon verification and approval.
• No returns or refunds are applicable for perishable goods unless proven defective upon delivery.

7. Intellectual Property All trademarks, content, and materials displayed on our website are the property of Collective Foods. Unauthorised reproduction or misuse is strictly prohibited.
8. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
• Our liability is limited to the value of the purchased product in case of any disputes.

9. Governing Law These terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Indian laws.